Last Updated: May 2026
1. Introduction
Welcome to Loyalie. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Application includes:
- Personal Data: Personally identifiable information, such as your name, email address, and telephone number that you voluntarily give to us when you register with the Application.
- Geo-Location Information: We may request access or permission to track location-based information from your mobile device to provide certain location-based services like verifying your physical presence at a merchant's location (geofencing) to collect a stamp or claim a reward. This permission is optional and can be revoked at any time in your device settings; however, if revoked, you will not be able to collect stamps or use core features of the app. We do not store your geolocation information after the stamp or reward is validated, and we do not share this information with any third parties.
- Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device’s camera, to scan merchant QR codes and successfully collect stamps. This permission is optional and can be revoked at any time in your device settings; however, if revoked, you will not be able to scan codes or use core features of the app.
3. Legal Basis for Processing
In compliance with the GDPR, we rely on the following legal bases to process your personal data:
- Contractual Necessity: To create and manage your account, and to track your loyalty stamps and rewards.
- Consent: Specifically for tracking geo-location and accessing your device's camera.
- Legitimate Interest: To provide location-based verification for fraud prevention and to respond to customer service requests.
4. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:
- Create and manage your account.