Last Updated: October 2026
1. Agreement to Terms and Legal Information
These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Loyalie ("we," "us" or "our"), concerning your access to and use of the Loyalie mobile application.
Publisher of the Application: The Loyalie mobile application is published and operated by Loyalie, a simplified joint-stock company (Société par Actions Simplifiée- SAS), registered under the SIREN identification number 105 609 267, with its registered office located at38 chemin des Palluds, 74330 Poisy, France. Contact email: [email protected]
Hosting Provider: The Application’s data is hosted by Supabase, Inc. (Corporate Address: 970 Summer St, Stamford, CT 06905, USA), with servers located in the Paris (France) region.
By accessing the Application, you agree that you have read, understood, and agreed to be bound by all of these Terms of Service.
2. Use of the Application (Consumers & Merchants)
The Loyalie application operates a dual-sided platform:
- For Consumers: The app allows users to collect digital loyalty stamps and claim rewards at participating businesses, receive exclusive updates and offers from their favorite merchants, and share reviews and experience feedback.
- For Merchants: The app provides a dashboard to manage loyalty programs, validate QR codes, view analytics, broadcast news updates and campaigns to their cardholders, and review feedback from their customers.
General Rules for All Users:
- You may not use the Application for any illegal or unauthorized purpose.
- You agree to provide true, accurate, current, and complete information about yourself during registration.
3. Account Termination & Deletion
- Voluntary Deletion: You may delete your account at any time directly within the app settings. Please note that deleting your account will result in the immediate and permanent forfeiture of all collected stamps and pending rewards.
- Termination by Loyalie: Fraudulent activity, including spoofing locations, scanning unauthorized QR codes, or manipulating the merchant dashboard, will result in immediate account termination and forfeiture of all data and stamps.